Hurley’s App: Convenience at your fingertips


Shop, eat, and earn with the new Hurley’s App — convenience at your fingertips! Our app has a number of exciting features including the ability to do grocery shopping on our online store, order freshly made family meals from our Fresh Kitchen for next day pick up, and on-the-go gourmet meals from our Eatery. Customers can also use the app to collect loyalty points that can be instantly redeemed on purchases. Download our app on Google Play or the App Store and earn 10 Points for every dollar spent, plus bonus points on select items in-store!

Shop, eat and earn with the new Hurley’s app. Download it on Google Play or the App Store today.

Google Play App Store

How it works?

1. Download the app from Google Play or the App Store.
2. Click on the menu button, top left corner and click ‘Log In/ Sign Up’.
3. If you are an existing customer of the old program, sign in using the email and password you used to create your original account, that way your points will carry over.
4. If you don’t already have an account click ‘Don’t have an account’ and you’ll be promoted to create a new account.
5. Once you’re logged in you can enjoy all the features of the app.

Features of the app:

1. Loyalty Program and Offers: use the Hurley’s app to view the daily offers available in store. Keep track of these so you can earn double points. You can also see what points you have and the redeemable value. For every $1 you spend, you will receive 10 points.
2. Eatery: order meals from our Fresh Kitchen. We have Family Meals available which can be ordered one day in advance. The meals serve 4-6 people and are prepared fresh daily. No need to even enter the store to pick these up, if you have your phone on you when you are picking these up, the kitchen will get a notification you are arriving and bring your order outside for curbside pick-up. You can also order meals from our Eatery that will be prepared instantly for in-store pick up.
3. Shop online: the app will allow you to do your shopping online. Place your order and have it delivered to your home.
4. Loyalty Card: click on the card icon to bring up a personalized barcode. When you are shopping in-store, show this to the clerk and they will update your points based on your purchase.

Hurley’s App FAQs


1. I was using the old loyalty program but I can’t remember my email or password.

Once you have downloaded the app, click on the menu in the top left corner, click ‘forgot password’ and you’ll be prompted to reset your password. You will need to know what email address you used to set up the account and access to retrieve your new password. New password must be 6 or more characters.

2. There are multiple people in my family who do the shopping, how do we attribute all our points to one family account?

Multiple people in your family can be logged into the app at the same time. Family members just need to log in using the same credentials (email and password) so that all your points are collected on one card.

3. How do I order a Family Meal?

When you are in the Eatery, select the Hurley’s Fresh Kitchen icon. There you will find the menu that is available for pick-up the next day, after 2pm. Note, this menu will change daily. Once you’ve placed your order you will be prompted to insert your payment details.

4. How do I place an order for a meal from the Eatery for immediate pick-up.

When you are in the Eatery, select what station you’d like to order food from, place your order, click ‘view cart’ then ‘submit order’ after which you’ll be prompted to enter your payment details. Once payment is 4received head in-store the station where you placed your order for pick up.

5. I made a purchase and my points are not updating in the app?

If the app was open prior to close of sale the points will not show up. Close the app and reopen it, they should update instantly.

6. How do I redeem my points in-store?

Once you have reached 10,000 points your account will reflect a $10 redeemable reward on the app. When you are at the checkout the cashier will be prompted to ask you if you would like to use your reward. You can continue to earn and redeem the points at your choosing but you can only redeem points once you have at least 10,000 points in your account.

7. How do I redeem my points online or using the app?

Points can only be redeemable on purchases made in store at the register. The feature to redeem your points online is not currently available.

If you have further questions please email, hurleysapp@gmail.com

Delivery Saver


Join our Delivery Saver when you shop online for just $14.95 per month and get unlimited deliveries when you want each month. Or Save more with our annual delivery subscription for only $99! Conveniently delicious deals with Hurley’s Online Shopping.

Delivery Saver FAQs


1. What is Hurley’s Delivery Saver?

Delivery Saver is our subscription-based delivery service, designed to help you reduce the cost of home deliveries for your grocery orders. Once you sign up, any orders you place via Hurley’s online will be delivered to your home or chosen delivery address, or through our Click & Collect service. You can do that once a day, every day, as long as your plan is valid.

2. How much is the Delivery Saver Subscription?

We offer a monthly subscription of $14.95 or an annual subscription of $99.

3. Are there any basket or ordering rules?

At final checkout, your order will need to total $100 or more for home deliveries and $40 for Click & Collect. You will be charged a minimum basket charge of 10% of your order total if the total is below the minimum spend required.

4. How do I sign up?

Simply add the delivery subscription service of your choice to your shopping cart as part of your shop. Click here to view our Delivery Saver Options.

5. How much could I save?

That depends how often you shop, but with our Delivery Saver guarantee you’ll never miss out.

6. How many deliveries can I have?

Once you’re signed up, you can have unlimited deliveries while your plan is valid, once a day and guaranteed delivery even if slots are unavailable online. You can contact the Online Shopping Team to have them secure your next day delivery. If you contact them before 11AM you can even get same day delivery if you missed the slot availability. The team can be reached at 947-8488 or shop@hurleysgroup.com Ensure to include your personal promo code to avail to this offer.

7. Do I get any other advantages as a delivery saver customer?

As a Delivery Saver customer, you get a priority on your orders. This means, we will work to deliver your groceries as quickly as possible. Let us know if you would like to apply any available advantage points to save even more!

8. Can I get my groceries delivered to different addresses?

With the delivery saver, we ask that you enter your preferred delivery location for the system to accept your promo code. If you are not using the subscription membership, there is no restriction on the number of addresses you can have orders delivered to. Each additional delivery address will incur a fee depending on location.

9. Once I’m signed up, how quickly can I start using Delivery Saver?

Right away. Your delivery saver is active from the very first order you place until your plan ends.

10. I have signed up for a monthly delivery saver subscription, does it automatically renew each month?

No, you will have to add a monthly delivery saver to your shopping cart once the previous month has expired. The Online Shopping Team will send a reminder email that your plan has expired.

11. I have signed up for an annual delivery saver subscription, does it automatically renew each year?

You will receive notification that your annual subscription is due to be renewed close to the time of expiration. At this time, you will be given an option to unsubscribe or add another annual subscription to your shopping cart.

12. I wish to cancel my delivery saver subscription; how do I do this?

Your monthly and annual delivery saver subscription can be cancelled at any time. To cancel, please contact us at shop@hurleysgroup.com and a member of our online team will process your cancellation.

Hurley’s Advantage Loyalty Program


Our Advantage Loyalty Program lets you earn points just by shopping at Hurley’s. You earn points on your purchases which are added to your account. Once you reach 10,000 points you will receive $10 cash back to redeem on your next purchase.

Hurley’s Advantage Loyalty Program FAQ’s


1. What is the Hurley’s Advantage Loyalty Program?

Our loyalty program also offers special offers on items in-store allowing you to earn extra points when you purchase these items. Keep an eye on our special offers in the Hurley’s app to stay up to date on the latest offers available at Hurley’s. Join us throughout the year at our limited-time rewards events, exclusive to Hurley’s Advantage members, where you can redeem your points for free groceries and more.

2. Are there any other perks to being a Hurley’s Advantage customer?

Yes, we also partner with other businesses in the community to bring you more savings. If you are a customer with these businesses, you can collect Hurley’s points from your purchases with them.

3. How do I redeem my points in-store?

Once you have reached 10,000 points your account will reflect a $10 redeemable reward on the app. When you are at the checkout the cashier will be prompted to ask you if you would like to use your reward. You can continue to earn and redeem the points at your choosing, but you can only redeem points once you have at least 10,000 points in your account.

4. Can I earn points when I shop online?

Yes, you can earn points from your online shop. Simply enter your advantage number at check out and our online team will apply your points to your account.

5. Can I redeem my points online or using the app?

Yes, leave a note for your personal shopping in the “customer note” section at checkout that you would like to apply your points available to save on your total bill.

 

Click & Collect, Leaflet Special Offers & In-store Promotions


Enjoy our easy Click & Collect service to enhance your online-offline shopping experience. Also get the latest Special Offers through our newsletter and in-store promotions for Customer Appreciation Day and Senior’s Discount Day.

Click & Collect

Pick up your groceries at a time that suits you. Just book a collection slot at your preferred collection point. There is no minimum order for Click & Collect, so it’s perfect if your basket is smaller.

1. Where do I collect my order?

We offer curbside pickup. There is a sign at the exit door (closest to Papa John’s Pizza) with the Online Team’s phone number 322-8783. Simply call when you are on the way or once you are outside and a team member will bring the items straight to your vehicle.

Special Offers

We offer discounts on some of your favourite brands throughout the year. Download the Hurley’s app to stay up to date with the latest special offers in store and online or sign up to our newsletter.

Customer Appreciation Day

Do your shopping on Wednesdays to get 5% off purchases of $50 to $99.99 and 10% off on purchases of $100 or more! Note: Purchases below $50 do not qualify for a discount. Discount is taken from your total grocery bill. Excludes newsprint, phone cards or sale items.

Seniors’ Discount Day

Shoppers 65+ enjoy an additional 10% discount every Thursday at Hurley’s. No minimum purchase is required, simply show your ID to receive your discount! If you know a person 65 or over, pass this message along. Hurley’s would like to help our seniors save as much as possible.