Terms and Conditions

Welcome to Hurley’s website. By accessing and using our site and shopping in-store, you agree to the following Terms and Conditions.

General Information

We strive to ensure all information on this site, external and internal advertising, and shelf pricing is accurate and up-to-date. However, Hurley’s reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

E&OE — Errors and Omissions Excepted.

Marketing Communications

By accepting these Terms and Conditions, you consent to receive promotional emails, App push notifications, and other forms of communication from Hurley’s Marketplace. These communications may include information about special offers, promotions, new products, services, events, and other updates relevant to Hurley’s and its affiliated entities. You may opt out of receiving such communications at any time by using the unsubscribe link provided in our emails or by contacting us directly. Please note that opting out of marketing communications does not affect the receipt of transactional or account-related messages.

Product Availability and Pricing

All products and services displayed are subject to availability. Prices are subject to change without notice.  We reserve the right to limit quantities available for purchase and to discontinue any product at any time.

Online Orders

By placing an order through our website, you agree that:

  • All information provided is accurate and complete.

  • Hurley’s reserves the right to accept, decline, or cancel an order at any time, including after submission, for any reason (such as stock shortages, pricing errors, or suspected fraud).

Returns and Refunds

At Hurley’s , your satisfaction is our priority.
We are committed to providing high-quality products and excellent service. If you are not fully satisfied with your purchase, please review our Returns and Refunds Policy below.

1. Freshness Promise

We stand behind the freshness of our perishable products (produce, meat, dairy, bakery, deli).
If you are unhappy with the quality of any perishable item, please return it to the store within 24 hours of purchase for a full refund or replacement.  Proof of purchase is required.

2. Non-Perishable Items

Non-perishable products (grocery, household goods) may be returned or exchanged within 5 days of purchase if they are unopened, unused, and in original packaging.
A valid receipt must accompany all returns.

3. Gift Cards and Sale Items

  • Gift Cards are final sale and cannot be returned or refunded.

  • Items marked “Final Sale” or purchased at clearance pricing are not eligible for return.

4. Online Orders

If you have an issue with an online grocery order (pickup or delivery), please notify us within 24 hours by calling +1 345-947-8488 or emailing shop@hurleysgroup.com
We will arrange for a refund, replacement, or credit based on the situation.

5. Health and Safety Restrictions

Due to health and safety regulations, certain items cannot be returned:

  • Opened perishable products

  • Baby formula and certain health-related goods

  • Personal hygiene products

6. Refund Method

Refunds will be issued via the original method of payment wherever possible.
Please allow up to 3 business days for processing.

7. Right to Refuse Returns

Hurley’s reserves the right to refuse returns that do not meet these conditions or where fraud or abuse is suspected.

Promotions and Offers

Promotional offers, discounts, and loyalty rewards are subject to specific terms and availability.
We reserve the right to modify or withdraw any offer at any time without prior notice.

Gift Cards

Gift Cards purchased are non-refundable and cannot be redeemed for cash unless required by law. Lost or stolen cards will not be replaced.

Website Use

All content on this website — including text, graphics, logos, and images — is the property of Hurley’s or its content suppliers and is protected by intellectual property laws.
You may not use, reproduce, distribute, or exploit any content without written permission.

Privacy Policy

We respect your privacy.  Please review our https://hurleys.ky/privacy-policy understand how we collect, use, and safeguard your information.

Contact Us

If you have any questions about these Terms and Conditions, please contact:

PHONE: 

+1 (345) 947 8488

VISIT OUR STORE:

Hurley’s 1053 Crewe Rd, Grand Harbour, Cayman Islands

E-MAIL:

feedback@hurleysgroup.com